SaaS Hosting
 

SaaS (Software as a Service) Hosting of GIS and Work Management Systems

SaaS is a method to utilize software with a lower total cost of ownership, with few, if any, technical resources required to implement and support an application.

 If the utility is using GIS or has looked at GIS software, the first impression is that the software will be difficult to implement and difficult to maintain. R&R Sy-Tec is now providing an opportunity to maximize productivity and minimize investment.  The Utility Management System and Spatial Cad are being offered as a Software as a Service application for Electric, Water, Wastewater, and Storm utilities.  

Key characteristics of SaaS software 

• Network-based access to, and management of, commercially available software.
• Activities that are managed from a remote location rather than at the customer's site, enabling all utility personnel to access applications remotely via the Web.

Managed Services Benefits

• Current and Accurate Maps
• Outage Analysis and Reporting
• Accurate Connectivity Model
• Circuit Export to Engineering Analysis Applications
• Automatic Work Orders from GIS
• Continuing Property Records (CPR)
• Mobile GIS
• No IT Infrastructure
• Trained Customer Service Reps to help with Ad-Hoc Queries
• Lowest cost to benefit for a software application

GIS and Work Order Challenges Addressed 

• Must have well trained staff
• Initial Software Investment
• On-going Data Entry Chores
• Keeping software applications current
• Data backup
• Protecting the investment in developing a GIS system
   

How it Works

• R&R Sy-Tec has been serving utilities for 37 years.
• Our experienced and well trained staff works for you.
• We perform on-going GIS and/or Work Order data entry.
• We can perform GPS data collection as work orders are designed or completed.
• We can take work orders through the process of posting to the CPR ledger.
• We keep all software applications up to date.
• We help you with analysis questions that are not part of standard GIS applications
• We host and back up the data while providing you offsite copies of the data.
• You access the data through the internet when you need it.
• All data is open and can be ported to ESRI, Autodesk DWG or open source FDO formats if you choose to move the data to your facility.

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